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Inbound Process E-Commerce Company

My Bpo Business offering Inbound Bpo Projects for handing calls from the customers to deliver their projects on or before delivery date & time. Interested centers can reach us for details. Here is the brief of Project financials.
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No. Of Seats 40 Per Slot
Seats Breakup 30 Seats Inbound + 5 Seats Chat Support + 5 Seats Outbound
Ratio of Hiring 3 TLs and 3 QA
Scope of Work Inbound Calls, Chat Support, Merchant Acquisition and Outbound Calling
Contract 12 Months extendable till 36 Months
Inbound INR 32500+GST (per seat per month)
Chat Support INR 28500+GST (per seat per month)
Outbound Support INR 28500 + GST (per seat per month)
Payout for TLs and QA INR 30000 (per TL) INR 28000 (per QA)
Payment Cycle Monthly
Payment Mode Wire Transfer
Shift Primary Window 9:00 AM to 7:00 PM (IST)
Male : Female Ratio 4:6 (Inbound and Outbound), No Such ratio for Chat Support
Training Online/Onsite
Sign-up Bangalore/Pune
IVR and CRM – Provided By the Client

 

Documents Required:
OSP/DOT License
Incorporation Certificate
ISO Certification (If any)
Corporate Profile
Network Diagram
Center Pictures
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